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Masters of the Universe Ultimates Pre-Order FAQ


Question: Where are my Masters of the Universe Ultimates and when will I get them?

As we explained before and during the pre-sale, the MOTUC Ultimates are a made to order release and due to arrive and ship in the Spring once production is completed.


Question: Will Super7 be offering previous MOTU Matty Collector stock?

No. Super7 is not involved with any previous MOTU Matty Collector stock. We also cannot help with previous orders.


Question: Will the MOTUC Ultimates be available in the future?

The Ultimates are a made to order release. Any inventory that might remain after orders ship (from cancellations, etc.) will be made available in the Super7 webstore.


Question: What is going on with the refunds for MOTUC Ultimates International shipping?

The partial refunds for International shipping have all been issued.


Question: Can I still pre-order or add to my existing pre-order for the MOTUC Ultimates?

No. The MOTUC Ultimates are a made to order release with production based on the orders received during the pre-order open time. Sorry.


Question: Can I cancel my MOTUC Ultimates pre-order?

As of January 4, 2017 we cannot accept cancellations because the production order is based upon the pre-sale orders. Sorry.


Question: Will the Masters of the Universe Filmation and Classics lines continue?

Yes, the Classics and Filmation lines will continue. Look for an announcement soon!


Question: Thundercats?? Thundercats!? Thundercats?!

We are working hard to secure the rights to continue the Thundercats line. We hope to have an announcement soon!


Question: Can I update the Ship To address on my Pre-Order?

Yes. Send an e-mail to with your order number and request.


Click HERE for the official announcement from Matty Collector regarding the future of MOTU and Super7.

By the Power of Grayskull!

Thank you,

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